Shipping
Cost
Calculator

Privacy Policy

Effective Date: February 13, 2026

1. Introduction

ShippingCostCalculatorLLC (“we,” “us,” or “our”) operates ShippingCostCalculator.com (the “Service”). This Privacy Policy explains what information we collect when you use the Service, how we use and share that information, and the choices available to you.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information You Provide

  • Account information. When you create an account, we collect your email address and password. Your password is cryptographically hashed before storage—we never store or have access to your plaintext password.

  • Quote data. When you use the rate comparison tool while logged in, we store your query details—origin and destination ZIP codes or countries, package weight, and package dimensions—as part of your quote history. If you use the Service without an account, your queries are not stored.

Information Collected Automatically

  • Usage data. We use Google Analytics to collect information about how you interact with the Service, including pages visited, features used, referring URLs, and interaction patterns.

  • Device and browser data. We automatically collect your IP address, browser type and version, operating system, device type, and screen resolution.

  • Cookies and similar technologies. See Section 5 (Cookies and Tracking Technologies) and our Cookie Policy for details.

Information We Do Not Collect

  • Names, phone numbers, or physical addresses

  • Payment or financial information (we do not process transactions)

  • Shipping addresses or parcel details (we only use ZIP codes for rate lookups)

3. How We Use Your Information

  • Provide the Service. Deliver shipping rate comparisons, maintain your account, and store your quote history.

  • Authentication and security. Verify your identity, send email verification and password reset messages, and protect against unauthorized access.

  • Improve the Service. Analyze usage patterns via Google Analytics to understand how users interact with the Service and identify areas for improvement.

  • Communicate with you. Send transactional emails such as account verification and password resets. We do not send marketing or promotional emails.

  • Legal compliance. Comply with applicable laws, respond to legal requests, and enforce our Terms of Use.

4. How We Share Your Information

We do not sell your personal information to any third party for any purpose.

We share limited data with the following categories of service providers who help us operate the Service:

  • Google Analytics — receives anonymized usage and device data for analytics purposes. See Google’s Privacy Policy for details on how Google processes this data.

  • Email delivery provider — receives your email address solely to deliver transactional emails (account verification and password reset).

We may also disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on the Service.

5. Cookies and Tracking Technologies

  • Google Analytics cookies. We use Google Analytics to collect anonymized usage data. Google may set cookies on your browser to distinguish users and track sessions. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

  • Local storage. We store a JSON Web Token (JWT) in your browser’s localStorage for authentication purposes. This is not a cookie and is not used for tracking.

  • No advertising cookies. We do not use advertising, retargeting, or social media tracking cookies.

For more information, see our Cookie Policy.

6. Data Retention

  • Account data. Retained for as long as your account is active. If you request account deletion, we will delete your account and associated data within 30 days.

  • Quote history. Retained for as long as your account is active and deleted when your account is deleted.

  • Verification and reset tokens. Automatically expire (24 hours for email verification, 1 hour for password reset) and are not retained beyond their purpose.

  • Analytics data. Governed by Google Analytics’ data retention settings.

We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and legal compliance.

7. Data Security

We take the security of your data seriously and implement the following measures:

  • Passwords are salted and cryptographically hashed before storage—we never store plaintext passwords.

  • Authentication tokens are cryptographically hashed before database storage.

  • All data transmissions between your browser and our servers use HTTPS encryption.

  • Database queries use parameterized statements to prevent injection attacks.

While we implement reasonable security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access. Request a copy of the personal data we hold about you.

  • Correction. Request correction of inaccurate or incomplete personal data.

  • Deletion. Request deletion of your account and associated data.

  • Data portability. Request your data in a structured, commonly used, machine-readable format.

  • Withdraw consent. Where we process your data based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at founder@shippingcostcalculator.com. We will respond to your request within 30 days.

9. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to know. You may request the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the third parties with whom we share it.

  • Right to delete. You may request deletion of your personal information, subject to certain legal exceptions.

  • Right to opt-out of sale or sharing. We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.

  • Right to non-discrimination. We will not discriminate against you for exercising your privacy rights.

Categories of personal information we collect: Identifiers (email address), internet or other electronic network activity information (usage data collected via Google Analytics), and geolocation data (ZIP codes provided for rate lookups).

To exercise your CCPA rights, email founder@shippingcostcalculator.com. We will verify your identity before fulfilling your request.

10. European Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

  • Contract performance. We process your account data and quote requests as necessary to provide the Service you have requested.

  • Legitimate interests. We process data for analytics and service improvement, and for security and fraud prevention, where these interests are not overridden by your rights.

  • Consent. Where we rely on your consent (for example, for analytics cookies), you may withdraw that consent at any time.

Additional Rights

  • Right to restrict processing of your personal data.

  • Right to object to processing based on legitimate interests.

  • Right to lodge a complaint with your local data protection supervisory authority.

International data transfers. Your data is stored and processed in the United States. By using the Service, you acknowledge that your data will be transferred to the United States, where data protection laws may differ from those in your country of residence.

Data controller. ShippingCostCalculatorLLC is the data controller for your personal information. You may contact us at founder@shippingcostcalculator.com.

11. Children’s Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

If you believe that a child under 16 has provided us with personal information, please contact us at founder@shippingcostcalculator.com.

12. Third-Party Links

The Service may contain links to third-party websites, including carrier websites such as USPS, UPS, FedEx, and DHL. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit through links on the Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on this page. The “Effective Date” at the top of this page will be updated to reflect the date of the most recent changes.

For material changes, we will make reasonable efforts to provide notice on the Service. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at founder@shippingcostcalculator.com.